Privacy Policy

1. General Provisions

1.1. This Privacy Policy (hereinafter – "Policy") sets out how "ORVÉ" (hereinafter – "Seller") processes the personal data of Buyers and website visitors.

1.2. By purchasing from our store, using website features, or submitting inquiries, you agree to the terms of this Policy.

2. Data Processor

2.1. Payments are processed through the MakeCommerce.lt platform, operated by:
Maksekeskus AS
Liivalaia 45, Tallinn 10145, Estonia
Reg. No.: 12268475

2.2. The Buyer's personal data, necessary for payment execution and confirmation, is transferred to Maksekeskus AS.

2.3. The Seller processes data in accordance with the laws of the Republic of Lithuania and the GDPR regulation (EU 2016/679).

3. Data Collected

3.1. When purchasing from our store, you provide the following data:

  • First name and last name
  • Address
  • Email address
  • Phone number
  • Payment details (via MakeCommerce)

3.2. We may collect additional information if you provide it voluntarily (e.g., comments or questions).

4. Purposes of Data Processing

4.1. Buyer data is processed for:

  • Order fulfillment
  • Delivery organization
  • Payment processing
  • Customer service and support
  • Fulfilling legal obligations

4.2. Data for marketing purposes is processed only if the Buyer explicitly consents.

5. Data Retention

5.1. Personal data is retained only for as long as necessary to achieve the purpose, or as required by law.

5.2. The Seller takes technical and organizational measures to protect data from unauthorized access, loss, or destruction.

6. Disclosure of Data to Third Parties

6.1. The Seller does not disclose personal data to third parties, except:

  • When required by law
  • When data is transferred to payment platforms (MakeCommerce) or delivery services
  • If the Buyer explicitly consents

7. Buyer Rights

The Buyer has the right to:

  • Access their data
  • Request its rectification
  • Request its erasure or restriction of processing
  • Lodge a complaint with a supervisory authority (State Data Protection Inspectorate)

8. Cookies and Analytics

8.1. Our website uses cookies for functionality and analytics.

8.2. Cookies can be disabled in browser settings, but this may limit website functionality.

9. Policy Amendments

9.1. The Seller may update this Policy.

9.2. Updates take effect upon publication on the website. Continued use of the website implies the Buyer's agreement to the changes.